Very Frequently Asked Questions
How do I book tickets for events or trips on Eklavya?
Booking is simple. Browse events or trips, select your ticket type, and complete checkout securely. Your ticket confirmation and tickets are sent instantly via email.
Are tickets purchased on Eklavya secure?
Yes. All payments are processed through Shopify Payments, ensuring a secure, trusted and seamless checkout experience.
Will I receive a physical ticket or digital ticket?
All tickets are digital. You’ll receive a ticket confirmation and tickets in separate email with your ticket details, which you can show on your phone at entry.
Can I cancel or get a refund for my ticket?
Tickets are generally non-refundable unless stated otherwise by the organiser. We recommend checking the event details before booking.
What happens after I book a ticket?
Once your booking is confirmed, you’ll receive:
- Ticket confirmation email
- Tickets and event/trip details email
- Instructions from the organiser (if applicable)
Are Eklavya events and trips verified?
Yes. We work with verified organisers to ensure reliable and quality experiences for all attendees.
Can I transfer my ticket to someone else?
Ticket transfer depends on the organiser’s policy. Some events allow it, while others may require name matching at entry.
What should I bring to the event or trip?
Usually:
- Your digital ticket (with QR code)
- Valid ID (for age-restricted events)
- Any specific items mentioned in event/trip details
Are there age restrictions for events or parties?
Yes. Many nightlife and party events are strictly 18+. Always check the event details before booking.
How early should I arrive at the event?
We recommend arriving 15–30 minutes early to avoid queues and ensure smooth entry.
What happens if an event is cancelled or rescheduled?
If an organiser cancels or reschedules an event, you’ll be notified and provided with options such as rescheduling or refunds (based on organiser policy).
Can I book tickets for a group?
Yes. Many listings offer group passes or bundle pricing, making it easier and more affordable to attend with friends.
Are transport and accommodation included in trips?
This depends on the ticket type. Some premium or VIP options include transport or extras. Always check the ticket details before booking.
How do I know what’s included in my ticket?
Each listing clearly outlines what’s included - such as transport, activities, or entry access. Make sure to review before purchasing.
Is Eklavya only for students?
No. While many events attract students and young professionals, anyone can book and join experiences on Eklavya.
How can I discover the best events or trips near me?
Browse by location, category, or trending listings to find the most popular events, trips, and parties happening near you.
What if I don’t receive my ticket email?
Check your spam or junk folder first. If you still can’t find it, contact support and we’ll resend your confirmation.
Can I show my ticket on my phone at entry?
Yes. All events accept digital tickets - no need to print anything.
Are prices fixed or do they increase over time?
Most events offer early access pricing. Prices may increase as tickets sell out, so booking early is recommended.
Who do I contact if I have questions about an event?
You can contact the organiser directly through the event listing or reach out to Eklavya support for assistance.